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Resolved

TikTok photo posts stuck in uploading

Nov 7, 2026 at 6:48am UTC
Affected services
TikTok

Resolved
Nov 8, 2026 at 9:16pm UTC

This issue is resolved. Between 06:48 UTC on Nov 7 and 19:40 UTC on Nov 8, some TikTok photo posts stayed in "publishing" or failed. Photo posts have been publishing normally since then. If a photo post still shows as failed, please retry it. No other action is needed on your side.

Updated
Nov 8, 2026 at 8:28pm UTC

TikTok photo posts are publishing again and the backlog of delayed posts has cleared. We are monitoring to confirm everything stays back to normal. If a photo post still shows as failed, please retry it.

Updated
Nov 8, 2026 at 7:30pm UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 6:30pm UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 5:30pm UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 4:30pm UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 3:28pm UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 2:26pm UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 1:26pm UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 12:28pm UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 11:30am UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 10:30am UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 9:30am UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 8:32am UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 7:30am UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 6:30am UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 5:30am UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 4:32am UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 3:30am UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 2:32am UTC

Still investigating. TikTok photo posts continue to time out and fail; no recovery observed in the last hour. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 1:32am UTC

TikTok photo posts are still not publishing, and the number of posts waiting in uploading has grown again in the last hour, so we are not seeing recovery. Posts that time out are marked failed and can be retried once we confirm recovery. Video posts are not affected. We will post another update within the hour.

Updated
Nov 8, 2026 at 12:32am UTC

TikTok photo posts are still not publishing. In the last hour no photo posts completed and affected posts continue to time out and be marked failed, so there is no recovery yet. Failed posts can be retried once we confirm recovery. Video posts are not affected. We will post another update within the hour.

Updated
Nov 7, 2026 at 11:32pm UTC

TikTok photo posts have still not recovered. Volume is low and the backlog is not growing, but almost no photo posts completed in the last hour. Posts that time out are marked failed and can be retried once we confirm recovery. Video posts are not affected. We will post another update within the hour.

Updated
Nov 7, 2026 at 10:32pm UTC

TikTok photo posts are still stuck. In the last hour no photo posts completed and the number of posts waiting in uploading is growing again, so this has not recovered. Posts that time out are marked failed and can be retried once we confirm recovery. Video posts are not affected. We will post another update within the hour.

Updated
Nov 7, 2026 at 9:32pm UTC

TikTok photo posts are still not publishing normally. The backlog of stuck posts is shrinking and no new wave of delays has appeared in the last hour, but only a handful of photo posts completed, far below normal. Posts that time out are marked failed and can be retried once we confirm recovery. We will post another update within the hour.

Updated
Nov 7, 2026 at 8:30pm UTC

We are still working on the TikTok photo post delays. In the last hour no photo posts completed, and affected posts are timing out after 2 to 3 hours instead of 1 hour. Posts that failed can be retried once we confirm recovery. We will post another update within the hour.

Updated
Nov 7, 2026 at 7:30pm UTC

Update: TikTok photo posts are still mostly failing to publish. One photo publish succeeded in the last hour, which is not yet a recovery. Failed posts show an error and can be retried. We keep monitoring and will post when publishing resumes.

Updated
Nov 7, 2026 at 6:30pm UTC

Update: TikTok photo posts are still failing to publish. We have not seen successful photo publishes recover, and no new customer reports have come in since early afternoon. Failed posts show an error and can be retried. We keep monitoring and will post when publishing resumes.

Updated
Nov 7, 2026 at 5:32pm UTC

Update: TikTok photo posts are still failing to publish. A second group of photo posts is now waiting on TikTok, and we have still seen no successful photo publishes in the last hour. Failed posts show an error and can be retried. We keep monitoring and will post when publishing resumes.

Updated
Nov 7, 2026 at 4:30pm UTC

Update: TikTok photo posts are still failing to publish. No new posts are being parked and the earlier backlog has cleared, but we have still seen no successful photo publishes in the last hour. Failed posts show an error and can be retried. We keep monitoring and will post when publishing resumes.

Updated
Nov 7, 2026 at 3:32pm UTC

Update: TikTok photo posts are still not publishing. No new posts are being parked and the earlier backlog has drained, but we have seen zero successful photo publishes in the last hour. Posts that fail show an error and can be retried. We keep monitoring and will post when publishing resumes.

Updated
Nov 7, 2026 at 2:31pm UTC

Update: TikTok photo posts are still not completing. Photo posts that TikTok accepts are not being reported back as finished, and the number waiting has continued to grow. Video posts and photo posts that publish immediately are unaffected. We are still investigating and will post again within the hour.

Updated
Nov 7, 2026 at 1:33pm UTC

Update: the TikTok photo issue has widened. Between 13:00 and 13:28 UTC more than 800 additional photo posts reached TikTok but have not been reported back as finished, and none of the affected photo posts have completed since 06:00 UTC. Video posts and photo posts that publish immediately continue to work. We are still investigating and will post again within the hour.

Updated
Nov 7, 2026 at 12:48pm UTC

Update: TikTok photo posts are still not completing. Since 06:00 UTC, photo posts accepted by TikTok have not been reported as finished (0 completed since then, around 290 affected). Video posts and photo posts that publish immediately are working normally. We are monitoring and will post again within the hour.

Updated
Nov 7, 2026 at 11:51am UTC

We are still working on the TikTok photo post delays. Photo posts that are held after a TikTok error are still not completing, while video posts are not affected. Please check your TikTok profile before retrying a photo post, to avoid duplicates. We will share another update within the hour.

Updated
Nov 7, 2026 at 10:52am UTC

We are still working on the TikTok photo post delays. Photo posts that are held after a TikTok error are still not completing, while video posts are not affected. Please check your TikTok profile before retrying a photo post, to avoid duplicates. We will share another update within the hour.

Updated
Nov 7, 2026 at 9:50am UTC

We are still working on the TikTok photo post delays. Photo posts that are held after a TikTok error are not completing yet, while video posts are not affected. Our team is actively working on it and we will share another update within the hour.

Updated
Nov 7, 2026 at 8:48am UTC

We are still working on TikTok photo posts that stay in uploading and do not publish. Photo posts held by TikTok are still not finishing, while video posts publish normally. Please check your TikTok profile before retrying a photo post. Next update within 60 minutes.

Updated
Nov 7, 2026 at 7:48am UTC

We are still working on TikTok photo posts that stay in uploading and do not publish. Photo posts held by TikTok are still not finishing, while video posts publish normally. Please check your TikTok profile before retrying a photo post. Next update within 60 minutes.

Created
Nov 7, 2026 at 6:48am UTC

We are investigating TikTok photo posts that stay in uploading and do not publish. The earlier all-clear was premature: photo posts held by TikTok are still not finishing. Video posts are not affected. If a photo post of yours is stuck, check your TikTok profile before retrying, to avoid duplicates. Next update within 60 minutes.