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Degraded

TikTok: connecting accounts may fail

Nov 3, 2026 at 5:22am UTC
Affected services
Account connections

Updated
Nov 3, 2026 at 8:36am UTC

We are still working on TikTok account connections. The problem remains on TikTok's login and authorization step, and some attempts still fail. We are also checking a few reports of TikTok accounts showing as disconnected. If a connection fails, please try again a little later. Next update within 60 minutes.

Updated
Nov 3, 2026 at 7:36am UTC

We are still monitoring TikTok account connections. More customers report that TikTok's own login step fails or its verification code does not arrive, which points to a problem on TikTok's side. Already connected accounts are not affected. If a connection fails, please try again a little later. Next update within 60 minutes.

Updated
Nov 3, 2026 at 6:24am UTC

We are still monitoring TikTok account connections. The problem remains on TikTok's authorization step and some connection attempts still fail or are cancelled. Already connected accounts are not affected. If a connection fails, please try again a little later. Next update within 60 minutes.

Created
Nov 3, 2026 at 5:22am UTC

Since 01:00 UTC, some customers may see TikTok show an error or cancel the authorization page when connecting a TikTok account. The problem is on TikTok's authorization step, not in your Zernio account, and already connected accounts are not affected. We are monitoring it. If the connection fails, please try again a little later. Next update within 60 minutes.