This issue is resolved. Between 12:00 and 12:30 UTC, some accounts saw incoming platform events and WhatsApp messages arrive late. Our team is investigating the webhooks that failed during that window. If a message from that window never arrived, ask the sender to resend it. No other action is needed on your side.

This issue is resolved. Between 12:00 and 12:30 UTC, some accounts saw incoming platform events and WhatsApp messages arrive late. Our team is investigating the webhooks that failed during that window. No other action is needed on your side.

Since 12:00 UTC, some accounts may see incoming platform events and WhatsApp messages arrive late, by up to 20 minutes. We found the cause, an issue on our side, and a fix is live while delays clear. If a message from that window never arrived, ask the sender to resend it. Next update within 60 minutes.