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Resolved

WhatsApp and inbox: incoming messages delayed

Oct 26, 2026 at 2:02pm UTC
Affected services
Inbound platform events
WhatsApp

Resolved
Oct 26, 2026 at 2:58pm UTC

This issue is resolved. Between 12:50 and 14:20 UTC, some accounts received incoming WhatsApp and inbox messages several minutes late. No messages were lost. No action is needed on your side.

Created
Oct 26, 2026 at 2:02pm UTC

Since 12:50 UTC, some accounts may receive incoming WhatsApp and inbox messages several minutes late. Messages are queued, not lost, and sending is unaffected. We are working on clearing the delay. Next update within 60 minutes.