Resolved: comment polling is back to normal for all accounts. Since the fix was deployed at 18:18 UTC, every polling run has completed successfully and new comments are being picked up again, including on posts published through Zernio. No action is needed on your side.

The permanent fix is now live and comment syncing is running normally again for all accounts. We are monitoring to confirm stability before resolving this incident. No action is needed on your side.

A permanent fix for comment syncing has been approved and is being deployed. We will confirm once it is live and comment syncing has been verified. No action is needed on your side.

The fix remains in place and comment syncing continues to run normally. We are still monitoring before marking this incident as resolved. No action is needed on your side.

We are still working on new comments not being detected for some accounts on posts published through Zernio. The fix is ready and pending release; publishing and other features are not affected. Next update within 60 minutes.

New comments are still not being detected for some accounts on posts published through Zernio. The fix is ready and awaiting release; other features are not affected. Next update within 60 minutes.

The fix for delayed comment notifications on accounts whose posts were published through Zernio is still in final review before release. Publishing, direct messages and other webhooks are not affected. We will post another update within the hour.

The fix for delayed comment notifications on accounts whose posts were published through Zernio is ready and going through final review before release. Publishing, direct messages and other webhooks are not affected. We will post another update within the hour.

We are still working on the fix for delayed comment notifications on accounts whose posts were published through Zernio. Publishing, direct messages and other webhooks are not affected. We will post another update within the hour.

We are still working on new comments not being detected for some accounts. A fix is ready and going through final review before release. Next update within 60 minutes.

Since 8 October, some accounts may not receive new comment notifications (comment webhooks) or see new comments on posts published through Zernio. We have found the cause, an issue on our side when checking those accounts for new comments, and are working on a fix. Next update within 60 minutes.