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If down, failed posts won't be cleaned 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are currently experiencing an issue affecting TikTok publishing from Zernio. Some posts are failing during the upload process and are not appearing on TikTok.\n\nThis is caused by an ongoing issue with TikTok’s API, which is impacting the delivery of certain posts.\n\nOur team is aware of the situation and is closely monitoring it while awaiting a resolution from TikTok.","published_at":"2026-03-25T20:39:00.000Z","published_at_timezone":"Madrid","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8715560","status":"degraded"}]}},{"id":"4895537","type":"status_update","attributes":{"message":"We’re back! TikTok publishing should be up and running. Thanks for bearing with us.","published_at":"2026-03-27T07:34:00.000Z","published_at_timezone":"Madrid","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8715560","status":"resolved"}]}},{"id":"858458","type":"status_report","attributes":{"title":"TikTok publishing failures detected","report_type":"manual","starts_at":"2026-03-25T20:39:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8715560","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"4893719","type":"status_update"},{"id":"4895537","type":"status_update"}]}}},{"id":"5036551","type":"status_update","attributes":{"message":"Meta platform incident: Instagram, Threads, and Facebook publishing failures\n\nWe're investigating a Meta-side issue causing posts to fail across Instagram, Threads, and Facebook. This is NOT specific to Zernio, other major schedulers are reporting the same incident.\n\nMeta's Graph API is intermittently failing to fetch media even when URLs are publicly accessible. Error codes: 9004 / 2207052 (images), 9004 / 2207076 (videos).\n\nWe're monitoring the situation closely and we'll keep you posted as it evolves.\n\nWhat you can do\n- Don't bulk-retry and don't reconnect your account. Neither helps while Meta is unstable.\n\nWe'll update as it evolves. Not on us this time, still our problem. Sorry for the disruption.","published_at":"2026-05-02T12:06:00.000Z","published_at_timezone":"Madrid","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8715560","status":"resolved"},{"status_page_resource_id":"8716454","status":"resolved"}]}},{"id":"5013414","type":"status_update","attributes":{"message":"Instagram Graph API is intermittently failing to fetch media when we send a\npost for publishing, even when the media URL is public and returns HTTP 200\nfrom everywhere else. The error surfaces in your dashboard as\n\"Media fetch failed, retrying...\" and the post ends up in failed after our\n4 retry attempts.\n\nMeta's underlying error code is 9004 / subcode 2207052 (images) and 2207076 (video). \n\nThis is being widely reported by other developers in Meta's\ncommunity thread, with reports starting April 2 and waves recurring through\nApril 27. No official statement from Meta yet.\n\n\nWhat we're doing\n\nNot auto-retrying inside the storm. We cap at 4 attempts to avoid burning your Instagram rate limit while Meta is unstable.\nMonitoring globally. Once the error rate drops below 20/hour for an hour and customer hosts stay clean for 2 hours, we auto-requeue the posts that failed during the window. You won't have to retry one-by-one.\nTracking the Meta thread for any official update.\n\nWhat you can do\n\nDon't bulk-retry. Manual single retries sometimes work on the 2nd or 3rd try, mass retries just waste your IG limit.\nDon't reconnect your IG account. Tested, doesn't change anything.\nDon't switch CDN. Reports show every host is affected equally.\nTikTok, X, LinkedIn, YouTube, Facebook, Threads are unaffected.\nIf you want us to confirm whether specific failed posts match this incident,\nreply with the post IDs and we'll check.\n\nWe'll update this post as it evolves. Not on us this time, still our problem","published_at":"2026-04-27T13:21:00.000Z","published_at_timezone":"Madrid","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8715560","status":"resolved"},{"status_page_resource_id":"8716454","status":"resolved"}]}},{"id":"880964","type":"status_report","attributes":{"title":"Meta platform incident: Instagram, Threads, and Facebook publishing failures","report_type":"manual","starts_at":"2026-04-27T13:21:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8715560","status":"resolved"},{"status_page_resource_id":"8716454","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5036551","type":"status_update"},{"id":"5013414","type":"status_update"}]}}},{"id":"5010116","type":"status_update","attributes":{"message":"We are currently experiencing an issue affecting the ability to reply to comments on Instagram through our platform.\n\nAfter investigation, we have confirmed that this behavior is caused by a bug on Meta/Instagram’s side, and is not originating from our systems.\n\nWhat’s happening:\n\nReplies to existing comments on Instagram posts may fail or not be published correctly.\n\nWhat is working as expected:\n\nCreating top-level comments (POST /v1/inbox/comments/{postId} without a commentId) continues to work normally.\nSending DMs to commenters via /private-reply is functioning correctly.\nComment automations are still successfully sending the DM portion.\n\nWhat we’re doing:\n\nWe have verified the root cause and reported the issue to Meta.\nWe are actively monitoring the situation and will provide updates as soon as more information becomes available.\n\nWhat you can do:\n\nAt this time, there is no workaround within our platform for replying to comments.\nIf urgent, replies may need to be posted directly through the Instagram app.\n\nWe understand how important this functionality is and will keep you informed of any progress or resolution.","published_at":"2026-04-24T17:44:00.000Z","published_at_timezone":"Madrid","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8715560","status":"resolved"}]}},{"id":"880243","type":"status_report","attributes":{"title":"Incident: Instagram Comment Reply Failures","report_type":"manual","starts_at":"2026-04-24T17:44:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8715560","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5010116","type":"status_update"}]}}}]}